最後更新：2026年10月13日

SAV & CO.（商業登記號碼41699632）營運本商店及網站，包括所有相關資訊、內容、功能、工具、產品及服務，為你提供精選的購物體驗（統稱「服務」）。Sav & Co. 由 Shopify 提供平台支援，讓我們向你提供服務。本私隱政策說明，當你瀏覽、使用服務、透過服務購物或進行其他交易，或以其他方式與我們聯絡時，我們如何收集、使用及披露你的個人資料。如服務條款與本私隱政策有任何衝突，就個人資料的收集、處理及披露而言，以本私隱政策為準。

請仔細閱讀本私隱政策。使用及存取任何服務，即表示你確認已閱讀本私隱政策，並理解本政策所述的資料收集、使用及披露方式。

我們收集或處理的個人資料

「個人資料」是指可識別你或其他人士，或可合理地與你或其他人士聯繫起來的資料。個人資料不包括匿名收集或已去識別化，以致無法識別你或合理地與你聯繫起來的資料。視乎你與服務互動的方式、居住地，以及適用法律所允許或要求的情況，我們可能收集或處理以下類別的個人資料，包括從這些資料作出的推論：

• 聯絡資料：包括姓名、地址、帳單地址、收貨地址、電話號碼及電郵地址。
• 財務資料：包括信用卡、扣帳卡及金融帳戶號碼、付款卡資料、金融帳戶資料、交易詳情、付款方式、付款確認及其他付款資料。
• 帳戶資料：包括用戶名稱、密碼、安全問題、偏好及設定。
• 交易資料：包括你瀏覽、加入購物車或願望清單、購買、退貨、換貨或取消的商品，以及過往交易。
• 與我們的通訊：包括你在通訊中提供的資料，例如客戶支援查詢中提供的資料。
• 裝置資料：包括裝置、瀏覽器或網絡連線資料、IP地址及其他獨有識別碼。
• 使用資料：包括你與服務互動的資料，例如你何時及如何使用或瀏覽服務。

個人資料的來源

我們可能從以下來源收集個人資料：

• 你直接提供：例如你建立帳戶、瀏覽或使用服務、與我們聯絡，或以其他方式向我們提供個人資料時。
• 透過服務自動收集：例如你使用我們的產品或服務或瀏覽網站時，從你的裝置及透過 cookies 和類似技術收集。
• 我們的服務供應商：例如我們委託供應商提供某些技術，而供應商代表我們收集或處理你的個人資料時。
• 我們的合作夥伴或其他第三方。

我們如何使用你的個人資料

視乎你與我們互動的方式或所使用的服務，我們可能為以下目的使用個人資料：

• 提供、個人化及改善服務：我們使用個人資料向你提供服務，包括履行與你的合約、處理付款、履行訂單、記住你的偏好及感興趣的商品、發送帳戶通知、處理購買、退貨、換貨或其他交易、建立、維護及管理帳戶、安排配送、協助退換貨、讓你發布評論，以及提供個人化購物體驗，例如推薦與已購商品相關的產品。這可能包括使用個人資料進一步調整及改善服務。
• 行銷及廣告：在我們進行行銷及推廣活動的情況下，我們可能為這些目的使用你的個人資料，例如透過電郵、短訊或郵件發送行銷、廣告及推廣通訊，以及在服務或其他網站向你展示產品或服務廣告，包括按你曾購買或加入購物車的商品及在服務上的其他活動展示廣告。
• 安全及防止詐騙：我們使用個人資料驗證你的帳戶、提供安全的付款及購物體驗、偵測及調查可能涉及詐騙、違法、不安全或惡意的活動並採取措施、保障公共安全，以及保護服務。如你選擇使用服務並註冊帳戶，你有責任妥善保管帳戶登入資料。我們強烈建議你不要向他人透露用戶名稱、密碼或其他存取資料。
• 與你溝通：我們使用個人資料提供客戶支援、回應你的需要、有效地提供服務，以及維持與你的業務關係。
• 法律原因：我們使用個人資料遵守適用法律或回應有效的法律程序，包括執法或政府機關的要求；調查或參與民事證據開示、可能或實際的訴訟或其他對抗性法律程序；以及執行條款或政策，或調查可能違反條款或政策的情況。

我們如何披露個人資料

在某些情況下，我們可能按本私隱政策為正當目的向第三方披露你的個人資料，包括：

• 向 Shopify、供應商及其他代表我們提供服務的第三方披露，例如資訊科技管理、付款處理、數據分析、客戶支援、雲端儲存、訂單履行及配送服務。
• 向業務及行銷合作夥伴披露，以提供行銷服務及向你展示廣告。例如，在相關功能啟用時，我們可能使用 Shopify，根據你在不同商戶及網站的網上活動，支援透過第三方服務提供個人化廣告。業務及行銷合作夥伴會按其自身的私隱聲明使用你的資料。視乎你的居住地，你可能有權要求我們不要分享你的資料，以免根據你在不同商戶及網站的網上活動向你展示定向廣告及行銷內容。
• 當你指示、要求或以其他方式同意我們向第三方披露某些資料時，例如為你配送產品，或因你使用社交媒體小工具或登入整合功能。
• 向我們的關聯公司披露，或在企業集團內分享。
• 涉及合併或破產等商業交易時；為遵守適用法律責任，包括回應傳票、搜查令及類似要求；為執行適用的服務條款或政策；或為保護或捍衛服務、我們的權利以及用戶或其他人士的權利。

與 Shopify 的關係

服務由 Shopify 託管。Shopify 會收集及處理你存取及使用服務的個人資料，以向你提供及改善服務。你透過服務提交的資料將傳送至 Shopify，並與 Shopify 及可能位於你居住地以外國家的第三方分享，以提供及改善服務。此外，為保護、發展及改善業務，我們可能在啟用時使用某些 Shopify 增強功能；這些功能會結合你與本商店、其他商戶及 Shopify 互動所得的數據及資料。為提供這些增強功能，Shopify 可能使用從你與本商店、其他商戶及 Shopify 的互動中收集的個人資料。在這些情況下，Shopify 負責處理你的個人資料，包括回應你就這些用途行使個人資料權利的要求。如欲了解 Shopify 如何使用個人資料及你可能享有的權利，請瀏覽Shopify 消費者私隱政策。視乎你的居住地，你可以透過Shopify 私隱入口網站行使某些個人資料權利。

第三方網站及連結

服務可能提供由第三方營運的網站或其他網上平台連結。如你透過連結前往並非由我們控制或與我們無關聯的網站，請閱讀該網站的私隱及安全政策和其他條款。我們不保證亦不負責該等網站的私隱或安全，包括網站資料的準確性、完整性或可靠性。你在公開或半公開場所提供的資料，包括在第三方社交網絡平台分享的資料，可能被服務的其他用戶或該等第三方平台的用戶查看，並可能被我們或第三方使用而不受限制。除服務另有披露外，我們提供連結本身並不表示認可該等平台的內容、擁有人或營運者。

兒童資料

服務並非供兒童使用，我們不會明知而收集在其司法管轄區尚未成年人士的個人資料。如你是已向我們提供個人資料的兒童之家長或監護人，可透過下列聯絡資料要求刪除相關資料。截至本私隱政策生效日期，我們並無實際知悉有「分享」或「出售」（按適用法律定義）16歲以下人士個人資料的情況。

資料安全與保留

請注意，沒有任何安全措施是完美或無法突破的，我們不能保證「絕對安全」。此外，你向我們傳送的資料在傳輸途中可能不安全。我們建議不要使用不安全的渠道向我們傳送敏感或機密資料。

我們保留個人資料的時間取決於多項因素，例如是否需要該資料維持帳戶、提供服務、遵守法律責任、解決爭議或執行其他適用合約及政策。

你的權利與選擇

視乎你的居住地，你可能就個人資料享有以下部分或全部權利。不過，這些權利並非絕對，可能只適用於特定情況；在某些情況下，我們可按法律允許拒絕要求。

• 存取／知情權：你可能有權要求存取我們持有的你的個人資料。
• 刪除權：你可能有權要求刪除我們保存的你的個人資料。
• 更正權：你可能有權要求更正我們保存的不準確個人資料。
• 資料可攜權：在某些情況及例外限制下，你可能有權取得我們持有的個人資料副本，並要求轉移至第三方。
• 管理通訊偏好：我們可能向你發送推廣電郵；你可隨時使用電郵中的取消訂閱選項停止接收。即使你選擇退出，我們仍可能發送非推廣電郵，例如有關帳戶或訂單的通知。

你可在服務指示的位置或透過下列聯絡資料行使上述權利。如欲了解 Shopify 如何使用個人資料及你可能享有的權利，包括就 Shopify 處理的資料所享有的權利，請瀏覽 https://privacy.shopify.com/en。

我們不會因你行使任何上述權利而歧視你。在適用法律允許或要求的情況下，我們可能需要核實你的身分才可處理要求。按適用法律，你可以指定獲授權代理人代為提出行使權利的要求。在接受代理人的要求前，我們會要求其證明已獲你授權，並可能需要你直接向我們核實身分。我們會按適用法律要求及時回應。

投訴

如你對我們處理個人資料的方式有任何投訴，請透過下列資料聯絡我們。視乎你的居住地，你可能有權透過下列聯絡方式對我們的決定提出申訴，或向當地資料保障機關投訴。

國際資料傳輸

我們可能在你居住的國家以外傳輸、儲存及處理你的個人資料。

如將你的個人資料傳送至歐洲經濟區或英國以外，我們會按適用情況依據認可的傳輸機制，例如歐盟委員會的標準合約條款，或英國相關主管機關發布的同等合約；但如接收國已獲認定提供足夠保障水平，則不在此限。

本私隱政策的變更

我們可能不時更新本私隱政策，包括反映處理方式的變更，或因營運、法律或監管原因而更新。我們會在本網站發布修訂版、更新「最後更新」日期，並按適用法律要求提供通知。

聯絡

如對我們的私隱處理方式或本私隱政策有任何疑問，或希望行使可享有的權利，請透過 WhatsApp +852 6361 4622 或電郵 support@savscents.com 聯絡我們。賣方為 SAV & CO.，商業登記號碼41699632。商業聯絡地址：大窩口國瑞路168號縉庭山3座49D。

Last updated: October 13, 2026

SAV & CO. (business registration number 41699632) operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Sav & Co. is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. Where we undertake marketing and promotional activities, we may use your personal information for those purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, where enabled, we may use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we may use certain Shopify enhanced features, where enabled, that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us via WhatsApp at +852 6361 4622 or email us at support@savscents.com. The merchant is SAV & CO., business registration number 41699632. Business contact address: 大窩口國瑞路168號縉庭山3座49D.